Your phone receptionist, on your website.
Some people would rather type than call. AlloPlace adds a chat box to your website that answers questions, takes down details and books appointments, using the same information as your phone receptionist.
What visitors can do
Ask questions. Hours, prices, services, the area you cover. Same answers as on the phone.
Book. It finds open times in your Google Calendar and books one, right in the chat.
Leave their details. If they're not ready to book, it takes their name, number and what they need, and you get it in your inbox.
Talk instead. Visitors can start a voice call with your receptionist from the website, without picking up a phone.
Why one receptionist for both
You only set things up once. When you change your hours or add a service, the phone and the chat both know. And every conversation, typed or spoken, ends up in the same inbox.
Adding it to your site
Copy a short snippet into your website, the way you'd add Google Analytics. If someone else looks after your site, send it to them. TBD: confirm install steps for WordPress, Wix, Squarespace and Shopify.
Good to know
- The chat is labelled as an AI assistant, always.
- Website chat is unlimited on paid plans. The free plan includes 5 chats so you can try it.
- It works in English and French.