Subprocessors

Draft. This page hasn’t been reviewed by a lawyer yet and isn’t in effect.

List current as of: TBD: date

AlloPlace uses the companies below to run its service. Each one may process personal information only to provide its service to us, under a written contract with confidentiality and security obligations.

Company	What it does for us	Data involved	Where
OpenAI, L.L.C.	AI voice for calls, website chat, summaries, search of business information; temporary storage of call recordings	Call audio, transcripts, chat messages, business information	United States
Twilio Inc.	Phone numbers, call routing and transfers, text messages	Phone numbers, call audio in transit, text messages	United States
Railway Corporation	Hosting, database and file storage, including recordings and transcripts	All Service data	United States TBD: confirm region
Google LLC	Calendar connection, only when a business connects Google Calendar	Calendar availability, appointment events	Global
Cloudflare, Inc.	Website delivery, DNS, security and bot protection	Network and device information	Global
PostHog, Inc.	Website and product analytics, with consent	Usage information, session recordings	TBD: US or EU
TBD: Polar Software, Inc. or Stripe	Payments and billing	Billing contact and payment information	TBD
Resend, Inc.	Email notifications	Email addresses, notification content	United States
Firecrawl	Importing a business's website pages, only when a business asks	Public website content	TBD
TBD: PayPal or Stripe	Partner payouts, only for partners	Partner payout details	TBD
TBD: monitoring provider	Error and performance monitoring	Technical logs	TBD

Changes

When we add or replace a subprocessor, we'll update this page and tell customers by email at least TBD: 30 days before the change, where we can. TBD: whether customers can object, and how.

Subprocessors

Changes

Questions